Privacy Policy

This Privacy Policy describes how conceptodoha.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual.

Device Information

Examples of Personal Information collected include your web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and how you interact with the Site.

Purpose of collection: to load the Site accurately for you and to perform analytics on Site usage in order to improve and optimize our website.

Source of collection: collected automatically when you access the Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose: shared with Shopify and other service providers that support our website functionality and analytics.

Order Information

Examples of Personal Information collected include your name, billing address, shipping address, payment information, email address, and phone number.

Purpose of collection: to provide products or services to you, process your payment information, arrange shipping, provide invoices or order confirmations, communicate with you, screen orders for potential fraud, and provide marketing or product information when you have chosen to receive it.

Source of collection: collected directly from you when you place an order or interact with our store.

Disclosure for a business purpose: shared with Shopify, payment processors, shipping carriers, and fulfillment service providers.

Customer Support Information

Examples of Personal Information collected include information you provide when contacting us for assistance, such as your name, contact information, and order details.

Purpose of collection: to provide customer support and resolve inquiries related to orders, services, or products.

Source of collection: collected directly from you.

Minors

We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us so that we may delete such information.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contractual obligations to you.

For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information at https://www.shopify.com/legal/privacy.

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or protect our rights and the security of our business.

Behavioural Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications that we believe may be of interest to you.

For example, we may use Google Analytics to help us understand how customers use the Site. You can learn more about how Google uses your Personal Information at https://policies.google.com/privacy and opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

We may also share information about your use of the Site, your purchases, and your interactions with advertisements with advertising partners. This information may be collected using cookies or similar technologies.

You can opt out of targeted advertising through the following services:

Facebook – https://www.facebook.com/settings/?tab=ads

Google – https://www.google.com/settings/ads

Bing – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You may also opt out of certain targeted advertising through the Digital Advertising Alliance at http://optout.aboutads.info.

Using Personal Information

We use your Personal Information to provide our services to you, including offering products for sale, processing payments, fulfilling orders, shipping products, and communicating updates about orders, products, services, and promotions.

Lawful Basis (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information under the following lawful bases:

Your consent

The performance of a contract between you and the Site

Compliance with legal obligations

Protection of vital interests

Our legitimate business interests that do not override your fundamental rights and freedoms

Retention

When you place an order through the Site, we retain your Personal Information for our records unless and until you request that we erase this information, subject to legal or accounting obligations requiring retention.

Automatic Decision-Making

We do not engage in fully automated decision-making that has legal or significant effects on customers.

Shopify may use limited automated decision-making processes to detect and prevent fraud, such as temporary restrictions on IP addresses or payment methods associated with suspicious transactions.

Your Rights (GDPR)

If you are a resident of the European Economic Area, you have the right to access the Personal Information we hold about you, request corrections, request deletion, and request the transfer of your data to another service.

If you wish to exercise these rights, please contact us using the contact information provided below.

Your Personal Information may initially be processed in Ireland and transferred outside of Europe for storage and processing, including in Canada and the United States.

Your Rights (CCPA)

If you are a resident of California, you have the right to request access to the Personal Information we hold about you, request corrections, request deletion, and request that your data be transferred to another service.

If you would like to exercise these rights, please contact us using the contact information below.

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site.

We use different types of cookies including functional cookies, performance cookies, analytics cookies, advertising cookies, and social media cookies.

Cookies help improve your browsing experience by remembering your preferences, login details, and interactions with the website.

Some cookies are essential for the operation of the website, including those used for navigation, shopping cart functionality, checkout processing, and account login.

We also use analytics cookies provided by Shopify to understand how visitors interact with our website and to improve our services.

Cookies may remain on your device for different periods of time depending on whether they are session cookies or persistent cookies. Session cookies expire when you stop browsing, while persistent cookies remain until they expire or are deleted.

Most browsers automatically accept cookies, but you can change your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of certain parts of the website.

Do Not Track

Please note that there is no consistent industry standard for responding to “Do Not Track” signals. Therefore, we do not alter our data collection and usage practices when we detect such signals from your browser.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational needs, legal requirements, or regulatory obligations. Updated versions will be posted on this page.

Contact Information

For more information about our privacy practices, or if you have questions or concerns, please contact us at info@conceptodoha.com

Last updated: March 2026

If you are not satisfied with our response to a complaint, you may have the right to lodge a complaint with your local data protection authority.