This Privacy Policy explains how conceptodoha.com ("we," "us," or "the Site") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we automatically collect certain information about your device, interactions with the Site, and any information needed to process your purchases. If you contact us for customer support, we may collect additional information. Personal Information refers to any information that can uniquely identify an individual.

Device information

  • Examples of Personal Information collected: Web browser version, IP address, time zone, cookie information, pages viewed, search terms, and interaction with the Site.
  • Purpose of collection: To load the Site accurately and analyze usage to optimize performance.
  • Source of collection: Collected automatically using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: Shared with Shopify and other service providers.

Order information

  • Examples of Personal Information collected: Name, billing/shipping address, payment information (including credit card details), email address, and phone number.
  • Purpose of collection: To process payments, arrange for shipping, and provide customer support.
  • Source of collection: Collected directly from you.
  • Disclosure for a business purpose: Shared with payment processors, shipping carriers, and fulfillment providers.

Customer support information

  • Examples of Personal Information collected: Any additional details provided during customer support interactions.
  • Purpose of collection: To assist you with any issues or inquiries..
  • Source of collection: Collected directly from you.
  • Disclosure for a business purpose: Shared with customer support platforms, as needed.

Sharing Personal Information

We share your personal information with service providers to facilitate our services. For example:

  • Shopify: Our online store platform. Read their privacy policy here: Shopify Privacy Policy.

  • We may share your information to comply with legal obligations or protect our rights.

Behavioural Advertising

We use personal information for targeted advertising:

  • Google Analytics: Helps us understand user interactions. You can learn more or opt out here.
  • Third-party advertising platforms: We may share information with advertising partners for marketing purposes, often through cookies or similar technologies.

To opt out of targeted advertising, follow these links:

You can also visit the Digital Advertising Alliance’s opt-out portal.

Using Personal Information

We use your personal information to offer products, process payments, fulfill orders, and keep you updated on new services or offers.

GDPR (For European Customers)

If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:

  • Your consent
  • Performance of the contract
  • Compliance with legal obligations
  • Legitimate interests that do not override your rights

You have the right to access, correct, update, or erase your personal information. Contact us using the details below.

Cookies

We use cookies to improve your browsing experience, track usage, and remember your preferences. You can manage your cookie preferences through your browser settings. Blocking cookies may affect your experience on the Site.

For more details on cookie management, visit All About Cookies.

Do Not Track

We currently do not alter our data collection practices in response to "Do Not Track" signals from browsers.

Changes to this Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons.

Contact Us

For questions or complaints, please contact us by email at [email address] or by mail at:

Concepto Gifts

Doha, Qatar
Last updated: 2024

If you're unsatisfied with our response to a complaint, you may lodge your complaint with the relevant data protection authority in your jurisdiction.